Say Hello to Beautiful Hair!

Brazilian Keratin Smoothing

FAQ

The hair will be frizz free and more manageable with added shine. It will be faster to dry & style overall.

The hair will be soft and shine after you wash it. If you would like to wear it  pin straight, you will still need to blow dry it.

The hair will be frizz free and more manageable with added shine. It will be faster to dry & style overall.

  • Please be aware that the hair will not be pin straight after you wash it. If you would like to wear it straight, you will still need to blow dry it.

The hair will be frizz free and more manageable with added shine. It will be faster to dry & style overall.

  • Please be aware that the hair will not be pin straight after you wash it. If you would like to wear it straight, you will still need to blow dry it.

The hair will be frizz free and more manageable with added shine. It will be faster to dry & style overall.

  • Please be aware that the hair will not be pin straight after you wash it. If you would like to wear it straight, you will still need to blow dry it.

The hair will be frizz free and more manageable with added shine. It will be faster to dry & style overall.

  • Please be aware that the hair will not be pin straight after you wash it. If you would like to wear it straight, you will still need to blow dry it.

The hair will be frizz free and more manageable with added shine. It will be faster to dry & style overall.

  • Please be aware that the hair will not be pin straight after you wash it. If you would like to wear it straight, you will still need to blow dry it.

While color service can be performed the same day, we suggest that permanent, demi and semi-permanent color and/or highlights be done two weeks after.

Yes, but it is recommended to wait a week between treatments.

There are no harsh chemicals like thio or lye chemical in Zelo; therefore there is no risk of chemical damage or breakage.

No. It does not contain formaldehyde or any other ingredients, that when heated release formaldehyde.

Through the use of natural based acids, specifically Glycolic & Lactic Acids, the bonds of the hair are temporarily relaxed, allowing the hair to be re-shaped. The hair is sealed through the use of heat from the blow dryer and flat iron

45 minutes for most type of hair, 60 minutes is recommended for coarse textured hair.

The yellow box can be used on all hair types. Instructions call for processing time between 45 – 60 minutes. The pink box is specifically for coarse textured hair. It has the same active ingredients, but contains additional moisturizing agents.

We recommend using the Step 1 Shampoo that comes with your kit to ensure the best results.

There is no restriction; you can wash your hair immediately after the treatment if you choose.

We recommend using the Step 1 Shampoo that comes with your kit to ensure the best results.

Yes, pulling or clipping the hair back will not change the result of the treatment.

Yes, but we suggest first wetting your hair with clean water before entering the pool or the ocean so you limit the amount of chlorine and salt water damage to your hair.

We recommend using a salt & sulfate free shampoo & conditioner. To ensure you will receive the best possible outcome of the treatment; please see our aftercare line for Zelo

The treatment can be done as often as once every month. The more often you use it, the better the results.

It is not recommended for pregnant or nursing women. We suggest that you check with your physician before doing any treatment to your hair.

Yes, we have an in house stylist who is available for any questions you may have M-F 9AM-5:30PM EST through phone (1-800-251-2479), email or chat onlin

You will re-apply the treatment to the entire head as the keratin begins to gradually fade out of the hair.

Yes, there is sufficient product for most hair. Long hair, well beyond shoulder length, may require an additional kit.

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